Privacy Policy

Effective Date: October 26, 2023

This Privacy Policy describes how Verbayaz ("Company," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from theclothingavenue.online (the "Site").

1. Information We Collect

We collect various types of information from and about you when you use our Site, including:

1.1. Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you register an account, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with our Site. This may include:

  • Contact Information: Name, email address, postal address, phone number.
  • Account Information: Username, password, purchase history.
  • Financial Information: Payment card details (processed securely by third-party payment processors, we do not store full card numbers), billing address.
  • Demographic Information: Age, gender, preferences (optional).
  • Communications: Records of your correspondence with us (e.g., customer service inquiries).

1.2. Information Collected Automatically

When you visit and use our Site, we automatically collect certain information about your device and your activity. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes. This may include:

  • Device Information: IP address, browser type, operating system, device type, screen resolution.
  • Usage Information: Pages viewed, links clicked, time spent on pages, referral sources, search queries, access times.

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. Cookies are small data files placed on your device or computer and often include an anonymous unique identifier.

  • Essential Cookies: Necessary for the website to function (e.g., shopping cart functionality, login sessions).
  • Performance and Analytics Cookies: Help us understand how visitors interact with the Site, identify areas for improvement, and monitor website performance.
  • Functionality Cookies: Remember your preferences (e.g., language, region) to provide a more personalized experience.
  • Advertising/Targeting Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Orders and Provide Services: To fulfill your purchases, process payments, ship products, and manage your account.
  • To Improve Our Site and Services: To understand how our users interact with our Site, troubleshoot issues, and develop new features and products.
  • To Personalize Your Experience: To tailor content, product recommendations, and offers to your interests.
  • To Communicate with You: To send order confirmations, shipping updates, respond to your inquiries, send marketing communications (with your consent where required), and provide customer support.
  • For Marketing and Promotional Purposes: To send you newsletters, special offers, and promotions about our products and services. You can opt-out of these communications at any time.
  • For Security and Fraud Prevention: To protect our Site, customers, and business from fraudulent transactions, unauthorized access, and other illegal activities.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping and fulfillment (e.g., USPS, FedEx), marketing assistance, data analysis, IT services, and customer service. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any such change in ownership or control of your personal information.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • To Protect Rights and Safety: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
  • Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you. This data may be used for analytical or research purposes.

4. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Right to Erasure ("Right to Be Forgotten"): You have the right to request that we delete your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us: