Shipping Policy

Last Updated: June 10, 2024

Overview

This Shipping Policy describes the shipping process for orders placed on theclothingavenue.online, owned and operated by Verbayaz. We are committed to delivering your purchases efficiently and reliably.

Order Processing

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with tracking information when your order has shipped.

Please note that processing times may be extended during peak seasons or promotional periods.

Shipping Methods & Delivery Estimates

We offer various shipping options to meet your needs. Delivery estimates are calculated from the date your order is shipped, not necessarily the date it was placed.

  • Standard Shipping: Estimated delivery in 5-8 business days.
  • Expedited Shipping: Estimated delivery in 2-4 business days.

Please be aware that delivery times are estimates only and may vary due to carrier delays, customs processing, or other unforeseen circumstances.

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout. We offer:

  • Free Standard Shipping: On all orders over $50.00.
  • For orders under $50.00, standard shipping rates will apply.

Expedited shipping costs will vary based on package weight and destination and will be calculated at checkout.

International Shipping

We are proud to offer international shipping to the United States (US) and countries within the European Union (EU).

International shipping costs and delivery times will be calculated at checkout. Please note the following for international orders:

  • Customs, Duties, and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Verbayaz is not responsible for these charges if they are applied and are your responsibility as the customer.
  • Delivery Times: International delivery times can vary significantly due to customs processing.

Tracking Your Order

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.

Contact Information

If you have any questions about your order or our shipping policy, please contact us:

  • Email: [email protected]
  • Phone: 940-862-7320
  • Address: Verbayaz, 1454 Lunetta Street, Elbert, TX, US